Property Soft Facilities Management Services

Lot 2: of this tender is for the provision of Soft Facilities Management Services. The services shall be required at POL portfolio of Secure Warehouses, Admin Centres and retail operations.

The Supplier shall provide to POL the following Services from the Services Commencement Date:

I.Helpdesk services

• II.Supplier's Portal;

III.cleaning;

IV.window cleaning

V.feminine hygiene

VI.pest control

VII.horticulture

VIII.waste

IX.vending and refreshment

X.catering

XI.The POL via their internal portal will provide details of the Supplier and their supply chain to Agency branches for them to liaise and directly engage with; and

XII. Office managed services (OMS)

POL are likely to continue to franchise branches to independent Postmasters, moving services from standalone POs into retailers premises. Should this take place, there will be a likely significant reduction in the level of spend against the contract.

Additional information: TCV entered represents the estimated total contact value, allowing for an estimate of reactive spend

Notices in relation to Lot 1 - Hard FM and Lot 3 - Security, Grapevine and Business Support Services have been raised separately..