Mystery Shopping
key details
| Value | £560,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79311000 +1 more |
| Deadline | 24 Feb 2021 |
| Contract start | 1 Apr 2021 |
| Contract end | 31 Mar 2025 |
| Procedure | limited |
| SME suitable | No |
| OCID | ocds-b5fd17-eaf8273a-123d-4d77-a4f9-44e2a3487a36 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ipsos Mori UK Limited | £560,000 | 21 Jan 2021 | active |
description
The Mails Sales Mystery shop programme is to improve customer experience with the mails sales conversation and help to identify and develop sales opportunities
Additional information: Mails mystery shopping programme
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jun 2024 | Award (award) | · | 8ddd90b1-d7c8-46d8-a089-cfce3eb8ee74-757292 |
| 25 Jun 2024 | Award update (awardUpdate) | · | 8ddd90b1-d7c8-46d8-a089-cfce3eb8ee74-762086 |
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source
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