CBMDC 462 - automated telephony call routing solution
key details
| Value | £70,000 |
|---|---|
| Status | complete |
| Category (CPV) | 32543000 +2 more |
| Region | Yorkshire and the Humber |
| Deadline | 13 Feb 2026 |
| Contract start | 1 Apr 2026 |
| Contract end | 31 Mar 2028 |
| Procedure | direct |
| SME suitable | No |
| OCID | ocds-b5fd17-bf7e2b2c-88c1-4a85-9fb6-072346a42c3d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NETCALL TECHNOLOGY LTD | £41,252 | 9 Mar 2026 | active |
description
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls.
Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services
- year, with 1 x 12 month extension
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Mar 2026 | Award (award) | · | e571ec99-6617-4a09-adea-46cf7f437933-888237 |
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source
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