CRM and ITSM systems
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £477,072 |
|---|---|
| Status | complete |
| Category (CPV) | 48445000 |
| Region | London, South East |
| Deadline | 12 Jun 2020 |
| Contract start | 30 Jun 2020 |
| Contract end | 29 Sept 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-aff2ebca-1256-445c-9f7a-dfcad7255e02 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £477,072.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks shared | £477,072 | 28 Jun 2020 | active |
| Freshworks Inc shared | £477,072 | 28 Jun 2020 | active |
description
Replacement Customer Relationship Management and IT Service Management System
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 16 Sept 2020 | Award update (awardUpdate) | · | a4efe76e-fcca-46d9-aff3-42f172b139f3-381566 |
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source
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