Freshservice - ITSM Service Desk Software
key details
| Value | £75,648 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | East of England |
| Deadline | 29 Jul 2024 |
| Contract start | 30 Jul 2024 |
| Contract end | 30 Jul 2025 |
| SME suitable | No |
| OCID | ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Technologies UK Limited | £75,648 | 1 Aug 2024 | active |
description
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Aug 2024 | Award (award) | · | 28ed0553-3cde-4885-948e-a9b7c2dfda0a-781293 |
more from Norfolk and Norwich University Hospitals NHS Foundation Trust
- NNUH_East Suffolk and North Essex NHS Foundation Trust 2628 (HPV) · £46,312 · 17 Aug 2026
- NNUH_Bedfordshire Hospitals NHS Foundation Trust 2628 (HPV) · £48,027 · 13 Aug 2026
- NNUH_Milton Keynes University Hospitals NHS Foundation Trust 2628 (HPV) · £23,541 · 12 Aug 2026
- Echocardiography Insourcing · 3 Aug 2026
- Korn Ferry Corporate Services Transformation Programme · £168,750 · 31 Jul 2026
- T&O Insourcing - pilot · 20 Jul 2026
- NNUH_Cambridge University Hospitals NHS Foundation Trust 2628 (HPV) · 16 Jul 2026
- NNUH_West Suffolk NHS Foundation Trust 2628 (HPV) · 13 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision of Sheltered Housing Scheme - Access Control Solution · Leicester City Council · £333,159
- C244415 - Marketing Automation Tool · NHS Blood and Transplant · £3,151,102
- DDaT26191 - Software Subscription and Support Services · UK SHARED BUSINESS SERVICES LIMITED · £59,858
- Enterprise Resource Planning (ERP) Solution · Lancashire County Council · £15,430,000
- Media Management Solution · Scottish Police Authority · £159,000
- HSCN/PSN Cloud Connectivity · London Borough of Havering · £31,201
- 112-NYC-RS Waste Management Software Licenses and In Cab Technology · The North Yorkshire Council · £439,440
- GB-Maidstone: C26055 Property & Facilities System (CAFM) · Kent & Medway Town Fire Authority · £225,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.