Lift Maintenance contract

The Horniman wishes to appoint a qualified contractor to undertake the ongoing maintenance and emergency response for our lifts at both the main Forest Hill site and our storage facility in Greenwich.

Both sites are fully operational, occupied and staffed. The main museum is open to the public, Monday to Sunday from 10am - 5:30pm. The lifts are an important aspect to remain accessible for all visitors. If one of the lifts stops functioning, there is not a second lift to cover the same area. It is important that there is very limited downtime, preferably scheduled for our visitor facing lifts. The museum is a family friendly visitor attraction, meaning there are a large number of pushchairs and prams each day which rely on the use of the lifts to navigate the site.

The lifts at both sites are used to transport objects and collection pieces throughout the museum and storage facility.

There is a new lift currently being installed to replace the main museum visitor lift (Upgrade from hydraulic to traction machine room-less lift). Maintenance arrangements for this lift will be resolved at the end of the 12 month defects period.

This a fully comprehensive contract, including spare parts for replacement, and a full paperwork trail.

The contract covers call outs, repairs and reactive entrapment site visits.

The contract is to last three years.

The Tender Pack comprises the following information:

ITT& Evaluation

Health and Safety:

• Museum Rules for Visiting Contractors

Pricing & Evaluation Documents:

Digital tender submissions must be received by 12 noon Monday 8 January 2024

For your tender return to be considered as compliant, you are required to return the following;

Site visit and accompanied walk round of the works areas are available to the tendering contractors.

Tender clarification questions and answer will be grouped together and published weekly on the contracts finder website throughout the tender period. It is strongly recommended you sign up for updates from contracts finder so you are always aware when clarifications or updates are made to the tender.

The tender returns will be assessed on the following weighting:

60% Cost

40% Quality

Interviews will be conducted on 15th January 2024, please keep this day available for an interview / clarification meeting.