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HOS0069 - Digital Delivery Partner Work Page A

HOUSING OMBUDSMAN Published 3 Sept 2026 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£249,250
Statuscomplete
Category (CPV) 73300000
RegionLondon
Deadline19 Aug 2026
Contract start21 Sept 2026
Contract end20 Sept 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-a7aa69c4-131b-4854-8360-2f1b29f859b7

Award

SupplierValueDateStatus
xSolutions365Limited T/A Create Future £249,250 14 Sept 2026 active

description

The Housing Ombudsman (HOS) is considering options to recommission its patchwork of customer-facing software, introducing an integrated customer 'front door' that better supports existing and future strategic priorities, including the possibility of a major expansion of its service to the Private Rented Sector (PRS). The project directly supports the following strategic aims listed in the 26/27 business case and 2030 corporate strategy.

To help define the requirements and understand the potential of a new suite of digital tools, HOS require the support of a Digital Delivery Partner who can facilitate and complement our in-house knowledge and expertise.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
3 Sept 2026 Award (award) · 84d496c7-4905-471a-9487-ce5599a277b6-912864

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