HOS0069 - Digital Delivery Partner Work Page A
key details
| Value | £249,250 |
|---|---|
| Status | complete |
| Category (CPV) | 73300000 |
| Region | London |
| Deadline | 19 Aug 2026 |
| Contract start | 21 Sept 2026 |
| Contract end | 20 Sept 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a7aa69c4-131b-4854-8360-2f1b29f859b7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| xSolutions365Limited T/A Create Future | £249,250 | 14 Sept 2026 | active |
description
The Housing Ombudsman (HOS) is considering options to recommission its patchwork of customer-facing software, introducing an integrated customer 'front door' that better supports existing and future strategic priorities, including the possibility of a major expansion of its service to the Private Rented Sector (PRS). The project directly supports the following strategic aims listed in the 26/27 business case and 2030 corporate strategy.
To help define the requirements and understand the potential of a new suite of digital tools, HOS require the support of a Digital Delivery Partner who can facilitate and complement our in-house knowledge and expertise.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Sept 2026 | Award (award) | · | 84d496c7-4905-471a-9487-ce5599a277b6-912864 |
more from HOUSING OMBUDSMAN
- E-Learning Services · £75,000 · 10 Dec 2019
- Case History Analysis · £181,000 · 4 Nov 2019
- outsourced casework services · £181,302 · 5 Apr 2019
- Contract Award notice · £20,000 · 30 Nov 2018
- Housing Ombudsman outsourced casework · £180,000 · 28 Oct 2018
- HOS SIP Telephony solution · £54,000 · 9 Aug 2018
- Housing Ombudsman casework assistance · £80,000 · 31 May 2018
- Contract Award · £10,000 · 15 May 2018
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source
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