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Award Contract for The Provision of AAIB Telephone System

DfTc - Department for Transport Published 1 Dec 2023 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Statuscomplete
Category (CPV) 72000000
RegionLondon
Deadline13 Nov 2023
Contract start13 Nov 2023
Contract end12 Nov 2024
Procedureselective
SME suitableNo
OCIDocds-b5fd17-847adce0-e5e9-41a7-8914-cd90d5e9e6f2

Award

SupplierValueDateStatus
Voice 2 Voice Limited £75,000 13 Nov 2023 active

description

The contract was awarded to the supplier for a service requirement for the AAIB (Air Accidents Investigation Branch) who investigate civil aircraft accidents and serious incidents within the UK, its overseas territories and crown dependencies. The AAIB relies on its 24-hour accident reporting line, and other telephony services.

REQUIREMENT

The AAIB currently use a hosted Mitel Unified Communications system that delivers telephony to the business. It features DDI's (Direct Dial Numbers) for all staff. These are presented on desktop handsets. DDI's also exist for communal area handsets and conference phones.

With the changing expectations on working environments and practices, we are seeking a modern and resilient telephony provision with Unified Communications.

New technology is now available which will help AAIB to deliver a modern telephony system. We are also mindful of the planned retirement of the Public Switched Telephone Network (PSTN) by 2025, of which we are still utilizing some lines.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
1 Dec 2023 Award (award) · 56941d10-18a4-4f20-a665-4f84451a5e74-703556

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source

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