Ostara Care Call

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home.

All future opportunities will be advertised via Open: https://www.open-uk.org/ and suppliers must be signed up to the Central Digital Platform.