Provision of Out of Hours call handling and social media monitoring Framework Services
key details
| Value | £50,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 +1 more |
| Deadline | 15 May 2023 |
| Procedure | open |
| OCID | ocds-h6vhtk-03bee9 |
Awards (8)
This procurement was awarded to 6 suppliers. Values shown are per-award; the notice total is £50,000,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| CAREIUM UK LIMITED shared | £50,000,000 | 22 Nov 2023 | active |
| CAREIUM UK LIMITED shared | · | · | active |
| Eastvantage Business Solutions Inc shared | £50,000,000 | 22 Nov 2023 | active |
| EASTVANTAGE BUSINESS SOULTIONS INC shared | · | · | active |
| NATIONWIDE PROPERTY ASSISTANCE LTD shared | £50,000,000 | 22 Nov 2023 | active |
| NATIONWIDE PROPERTY ASSISTANCE LTD shared | · | · | active |
| Response Team 247 Limited shared | £50,000,000 | 22 Nov 2023 | active |
| RESPONSE TEAM 247 LIMITED shared | · | · | active |
description
**THIS CONTRACT HAS BEEN AWARDED AND THIS IS A CONTRACT AWARD NOTICE** It is Hyde’s intention in respect of this invitation to tender to create a multiple source Framework Agreement for the provision of Out of Hours call handling and social media monitoring services for the use of primarily The Hyde Group (Hyde) but also for the use of other public sector authorities as defined in the FTS/Contracts Finder contract notice. The service provider will provide Out of Hours call handling and social media monitoring services, responding to and managing calls on either an out of hours or 24/7 basis. This may include call handling across the housing, local authority, education and wider public sectors.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67333&B=HYDE-HOUSING
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413
- https://www.contractsfinder.service.gov.uk/Notice/627c5533-7ecd-4701-a835-ab67dffcd0dd , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
4 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 Apr 2023 | Contract notice (F02) | Earlier regulations | 010847-2023 |
| 14 Apr 2023 | Tender (tender) | · | 627c5533-7ecd-4701-a835-ab67dffcd0dd-635987 |
| 14 Dec 2023 | Award (award) | · | ad00d0da-eecb-4787-b323-dacf159f63f4-707234 |
| 15 Dec 2023 | Contract award notice (F03) | Earlier regulations | 036947-2023 |
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source
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