Service Management Maturity
key details
| Value | £47,197,785 |
|---|---|
| Status | complete |
| Category (CPV) | 72611000 |
| Deadline | 12 Jan 2026 |
| Contract start | 1 Jul 2026 |
| Contract end | 30 Jun 2031 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Capgemini UK Plc | £35,950,564 | 7 May 2026 | active |
description
National Highways has appointed a Service Management Maturity (SMM) partner to enhance, integrate and develop its core service management capabilities across IT and OT. The partnership will strengthen existing services, expand to a comprehensive end-to-end service management capability, and support the delivery of improved services to customers while building internal capability for a more advanced and sustainable service management offering.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Jun 2026 | Award (award) | · | 6b2ac81a-7acd-4500-a693-a66afee2a6a3-903836 |
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source
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