IT Service Support Management Tool (ITSSM)
key details
| Status | complete |
|---|---|
| Category (CPV) | 48000000 +1 more |
| Deadline | 3 Dec 2021 |
| Contract start | 6 Mar 2022 |
| Contract end | 5 Mar 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-6c424d02-cfc0-493b-832a-6a94e841a5e0 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Alemba Ltd. | £119,850 | 21 Jan 2022 | active |
description
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.
Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed
documents
- https://www.contractsfinder.service.gov.uk/Notice/50c8d029-c38f-4e47-acc0-a888e97094c4 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/04694a6f-5d08-44af-9132-4254ccde6be6 , biddingDocuments
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5c3f77ce-72c4-4cde-a255-249409656276 , biddingDocuments
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7d40540a-5cf2-4664-9537-cf7f5d7b4b31 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9ca3b034-c516-4602-b8a2-9911d494df91 , biddingDocuments
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a4d2caad-1589-406b-a735-0544195c7007 , biddingDocuments
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f9999d7a-f3cc-4c16-93ba-e62f0c1f5530 , clarifications
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Jul 2022 | Award update (awardUpdate) | · | d3b19e7d-f046-4026-969a-8de604d5f436-556132 |
| 10 Dec 2024 | Award update (awardUpdate) | · | d3b19e7d-f046-4026-969a-8de604d5f436-809368 |
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source
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