Contact Centre System
key details
| Value | £336,780 |
|---|---|
| Status | complete |
| Category (CPV) | 64200000 |
| Region | South East |
| Deadline | 15 Dec 2014 |
| Contract start | 1 Jun 2015 |
| Contract end | 31 May 2020 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5e4a1849-adc8-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Netcall Telecom Ltd | £336,780 | 15 Apr 2015 | active |
description
Contact Centre system enabling 1) customer contact using voice and social media 2) voice contact between staff internally within the council
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 May 2015 | Award (award) | · | ocds-b5fd17-5e4a1849-adc8-11e6-9901-0019b9f3037b-64199-mt149509 |
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source
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