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Problem Debt Customer Engagement

Folkestone and Hythe District Council Published 20 May 2025 Contracts Finder

key details

Value£40,000
Statuscomplete
Category (CPV) 79940000 +1 more
RegionSouth East
Deadline9 Jun 2024
Contract start10 Sept 2024
Contract end9 Sept 2025
Proceduredirect
SME suitableYes
OCIDocds-b5fd17-58f3a0e8-e6f1-4951-b70c-c801470ac837

Award

SupplierValueDateStatus
SIGMA CONNECTED LTD £40,000 30 Jul 2024 active

description

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
20 May 2025 Award (award) · 945317fc-32c0-454e-8263-bd4383f06a02-846138

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source

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