Customer Relationship and Electronic Document Management
key details
| Value | £140,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Region | South West |
| Deadline | 15 Nov 2016 |
| Contract start | 1 Dec 2016 |
| Contract end | 30 Nov 2019 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-532949b2-adca-11e6-9901-0019b9f3037b |
description
Coastline Housing is looking to procure a high quality Customer Relationship Management (CRM) solution, Customer Portal, Electronic Document Management System (EDMS) and the development and support for the solution. Those that are tendering are required to study the requirements documentation and the Invitation to Tender and ensure that the specified requirements can be met by their proposed solution.
The basis of the contract will include:
- Purchase of Software for CRM and EDMS (the solution);
- Set up of solution;
- Proof of Concept;
- Where needed to meet the requirements, further development of the solution;
- Migration of documentation;
- Migration and where necessary synchronisation of data; and
- Support and maintenance of the solution for three years.
documents
- https://www.contractsfinder.service.gov.uk/Notice/f7167fc0-2cad-449d-9aa9-d5831a4777d3 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | f7167fc0-2cad-449d-9aa9-d5831a4777d3-112746 |
more from Coastline Housing
- 64x domestic Solar PV system installed in Redruth, Cornwall · £430,000 · 19 Jun 2024
- Internal Audit Services · £50,000 · 16 Jan 2020
- Out of hours service · £90,000 · 15 Jan 2019
- Boundary Road, Bodmin · £9,709,390 · 19 Dec 2018
- Legionella Services · £25,000 · 18 Apr 2018
- Henver Road, Newquay · £2,400,000 · 8 Jan 2018
- Internal Audit Service · £50,000 · 15 Nov 2016
- Management and Job Costing Solution · £170,000 · 10 Nov 2016
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- NEC Contract Management Software · HAMPSHIRE COUNTY COUNCIL · £108,576
- Election Management Software · Cheshire west and Chester Borough Council · £62,401
- DDaT26302 - Software Licenses and Support · DSIT · £42,482
- Family Information Directory · Dorset Council · £75,600
- AT1411 - Managed Detection and Response Software · Luton Council · £800,000
- Talend Cloud Platform Subscriptions · The National Archives · £98,632
- PKC11619 Corporate Mobile Working Toolkit · Perth & Kinross Council · £1,226,000
- Call Off from Crown Commercial Services G-Cloud 14 Framework for Accounting Finance Software · THE CALICO GROUP LIMITED · £296,527
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.