IBCA Contact Centre Communications Platform (8x8)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £699,996 |
|---|---|
| Status | complete |
| Category (CPV) | 48510000 |
| Deadline | 22 Apr 2025 |
| Contract start | 1 May 2025 |
| Contract end | 8 May 2027 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| 8x8 UK Limited | £699,996 | 23 Apr 2025 | active |
description
X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Jul 2025 | Award (award) | · | bda3ca9f-49cd-4c02-8bc3-a14900f5b1be-853329 |
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source
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