Contact Centre Technology Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £1,268,672 |
|---|---|
| Status | complete |
| Category (CPV) | 32524000 |
| Deadline | 16 Sept 2020 |
| Contract start | 21 Jan 2021 |
| Contract end | 20 Jan 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-194ad046-56a8-4d51-93a2-cab4fef5f7fb |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Atos IT Services Ltd | £1,268,672 | 21 Jan 2021 | active |
description
The services within this contract provide the Department with a full omni channel Contact Centre Platform
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Mar 2021 | Award (award) | · | d945eebf-909e-4263-b8f0-de3ea4e3eae0-421170 |
more from Department for Education
- User Research Data Analysis Tool 2026-2028 · £213,048 · 9 Sept 2026
- Best Start Family Hubs Evaluation · £4,762,158 · 9 Sept 2026
- Provision of Books and Reading Materials for Secondary School · £5,000,000 · 2 Sept 2026
- Get into Teaching on Campus Events - Con_31995 · £3,176,000 · 27 Aug 2026
- School improvement and Universal RISE Survey_proj_10421 · £148,497 · 25 Aug 2026
- Early Years Access LA Delivery Support (con_32110) · £20,000 · 14 Aug 2026
- L4 Regulatory Compliance Officer apprenticeships July 2026 (con_32058) · £90,000 · 14 Aug 2026
- NServicebus Contract 26/27 (con_32019) · £18,006 · 14 Aug 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision of Contact Centre Solution · TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST · £226,800
- Provision of Contact Centre Software · TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
- Smartnumbers Channels · British Transport Police · £108,115
- TECS Maintenance Service Plan (Analogue) · PROGRESS HOUSING GROUP LIMITED
- Analogue to Digital Works · PROGRESS HOUSING GROUP LIMITED
- Smartphone and Data Rental · HM Land Registry · £509,776
- Inbound Routing Platform · West Midlands Ambulance Service University NHS FT
- GB-Sheffield: Customer Experience Contact Centre · British Business Bank PLC · £92,940
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.