gvtcx

supplier · GB-PPONPWCC-9686-JLYY

Zendesk, Inc.

W26LA combined from 5 published records

Zendesk, Inc. has won 27 UK public sector awards from 12 buyers since 2015. The typical award is worth £240,350.

as a supplier

27 recorded awards from 12 buyers , between 30 Apr 2015 and 6 Aug 2026.

awards won
27
exclusive
89%
24 sole-winner awards
median award
£240,350
largest
£330,000

“Exclusive” means this organisation was the only one awarded under that procurement; the rest were shared with other suppliers, typically on a framework.

sells to

common questions about Zendesk, Inc.

How many public sector contracts has Zendesk, Inc. won?

Zendesk, Inc. has won 27 UK public sector contracts from 12 public bodies since 2015.

Which public bodies buy from Zendesk, Inc.?

Zendesk, Inc. has won the most contracts from Government Digital Service, Department for International Trade and Department for Education.

How large are Zendesk, Inc.'s contracts?

The median published value of a contract won by Zendesk, Inc. is £240,350. Framework ceilings are excluded, because they state a spending limit shared across many suppliers rather than a value one supplier received.

Which Zendesk, Inc. contracts are expiring soon?

3 contracts involving Zendesk, Inc. have end dates in the next 12 months, the earliest on 30 Sept 2026.

contracts expiring in the next 12 months

Contract end dates as published on the original notice. An end date is not a commitment to re-tender — a contract may be extended, varied or allowed to lapse — but it is the earliest public signal that work may come back to market.

contracts won

contractbuyervalueawarded
Zendesk Licenses NHS Litigation Authority £269,510 6 Aug 2026
Zendesk Licenses NHS Litigation Authority £269,510 6 Aug 2026
Zendesk Licences (2025) Government Digital Service £1,098,879 17 Jun 2025
Zendesk for Clearing UNIVERSITY OF DERBY £220,000 27 Apr 2025
Department for Business and Trade - Zendesk 2024 - 2026 Department for International Trade £122,054 30 Oct 2024
Ticketing System for the Department for Business and Trade Department for International Trade £150,336 19 Dec 2023
Provision of Zendesk ITSM tool Crown Commercial Service £73,902 31 Oct 2023
VEAT - Zendesk Suite UNIVERSITY OF DERBY £330,000 10 Aug 2023
BTA1700 e commerce customer service desk platform British Tourist Authority £74,061 7 Aug 2023
WP2159- Zendesk Licences (2023) Government Digital Service £560,250 24 Jun 2023
Pension Wise CRM Money and Pensions Service £12,402 12 Apr 2023
GB-Liverpool: Customer Helpdesk Software Services The ACC Liverpool Group Limited £99,850 20 Dec 2022
Jaggaer (con_14676) Department For Education £98,000 15 Jan 2022
Software Subscription Service (CRM) Department for International Trade £29,268 5 Oct 2021
WP1979 Zendesk Licenses Variation for extension shared Government Digital Service £897,000 30 Jun 2021
WP1979 Zendesk Licenses Variation for extension shared Government Digital Service £402,900 25 Jun 2021
Zendesk Software Licenses and Upgrade (con_7301) Department For Education £44,040 15 Jan 2021
Zendesk Support & Guide User Licenses Department For Culture Media & Sport £51,840 20 Dec 2020
EU EXit CRM Software System Department for International Trade £35,760 20 Nov 2020
Zendesk Licenses Government Digital Service £355,500 23 Jun 2019
Online Triage System DEPARTMENT FOR INTERNATIONAL TRADE £35,760 15 Nov 2018
WP1590 Zendesk G-Cloud 9 Call-Off Contract Government Digital Service £355,500 26 Jun 2018
Zendesk, Inc. H M GOVERNMENT CABINET OFFICE £260,700 22 Jun 2017
Provision of highly customisable cloud-based software to support our contact handling and incident management processes for GOV.UK Government Digital Service £260,700 17 Jun 2017
Zendesk Inc. Government Digital Service £14,743 9 May 2016

every contract won by Zendesk, Inc. →

as published

This page combines 5 separate records from the source data. Every one is listed below exactly as the publisher filed it, so you can check the grouping yourself.

name as publishedidentifierpostcoderecords
ZENDESK, INC. · · 17
Zendesk, Inc GB-COH 07622459 W2 6LA 5
Zendesk Inc GB-COH 00094103 · 2
Zendesk, Inc. GB-PPON PWCC-9686-JLYY CA 94105 2
Zendesk Inc GB-COH 04661237 · 1

why these were combined

Matching uses organisation identifiers where publishers provide them, falling back to name and address. Records are never combined on address alone, because one shared-service postcode carries 244 different organisations. how this works

where these figures come from

Every figure on this page is derived from notices published by Contracts Finder, Find a Tender, Public Contracts Scotland and Sell2Wales, under the Open Government Licence v3.0. The corpus runs from 17 Dec 2014 to 13 Sept 2026 and is refreshed from the publishers' own APIs through the working day.

Records are combined into one organisation on identifiers where publishers provide them — a Companies House number, a GB-PPON supplier id — and on exact normalised name and address where they do not. Never on address alone: one shared-service postcode carries 244 unrelated organisations. The 5 published records behind this page are listed above exactly as filed, so any merge can be checked.

Counts are of contracting processes, not published notices: a tender and its award notice are one contract, and are counted once. Values are medians, never totals, and exclude framework ceilings — a ceiling states a spending limit shared across every supplier on the framework, so adding them together produces a number no one ever spent. sources and coverage · how matching works

Contains public sector information licensed under the Open Government Licence v3.0.