Provision of a Corporate Contact Centre
key details
| Value | £6,850,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | Yorkshire and the Humber |
| Deadline | 21 Sept 2016 |
| Contract start | 1 Dec 2016 |
| Contract end | 30 Nov 2021 |
| SME suitable | No |
| OCID | ocds-b5fd17-20edf0ae-e91e-4bda-bcff-eae327d62bd0 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Civica UK Limited | £6,850,000 | 2 Oct 2016 | active |
description
Kingston upon Hull City Council is seeking a provider for a corporate contact centre provision, of mainly inbound calls, for a wide range of Council services. The service required is 24/7, including an emergency out of hours service for a number of Council Services.
Additional information: This is a notification of a contract award
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Jan 2017 | Award (award) | · | 060198e3-ca68-4054-b564-cf95e9dfb149-126187 |
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source
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