ecm_12348 NASSTAR for Historical Call Recording Storage
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £35,400 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 16 Aug 2024 |
| Contract start | 2 Sept 2024 |
| Contract end | 6 Sept 2026 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-ffeced87-f301-4542-9c48-f5bd5c0db7c7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| GCI Network Solutions Ltd. | £34,500 | 1 Sept 2024 | active |
description
This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Oct 2024 | Award (award) | · | a9c70d47-7eea-48ca-a2eb-003042254f31-795954 |
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source
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