Customer Satisfaction Survey
key details
| Status | active |
|---|---|
| Category (CPV) | 79342311 |
| Region | East of England |
| Deadline | 3 Mar 2023 |
| Contract start | 24 Mar 2023 |
| Contract end | 31 Aug 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-fc961df1-1e39-498f-8295-52be2d592983 |
description
The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.
Additional information:
The tender documentation is free to access on the following link.
https://in-tendhost.co.uk/eastsuffolk
Is a Recurrent Procurement Type? : No
documents
- https://in-tendhost.co.uk/eastsuffolk/aspx/
- https://www.contractsfinder.service.gov.uk/Notice/dffa4c11-722a-4411-bc0f-f011b22ef916 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Feb 2023 | Tender (tender) | · | dffa4c11-722a-4411-bc0f-f011b22ef916-613673 |
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source
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