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Complaint Investigation Service

LGSS Published 16 Nov 2018 Contracts Finder

key details

Statuscancelled
Category (CPV) 85000000
RegionEast of England
Deadline30 Nov 2018
Contract start14 Dec 2018
Contract end13 Dec 2019
Proceduredirect
SME suitableYes
OCIDocds-b5fd17-f83dfba8-12d4-45d5-999f-fa2a498ed446

description

Management and co-ordination of investigating officers and independent persons to fulfil the independent element of local authority stage 2 complaints investigated under statutory children's social care procedures. The children act 1989, representations procedure (England) regulations 2006.

Additional information: Cambridgeshire County Council Children's Services are looking to appoint a fully managed complaints investigation service, utilising a network of fully qualified investigating officers and independent persons ready to undertake complaint investigations. The successful service, will need to ensure that all IO's and IP's are suitably qualified social care professionals that are fully vetted and provided with comprehensive guidance, support and secure work management systems to enable them to undertake their professional roles.

The service should also provide quality supervision and performance monitoring of all work undertaken and be fully compliant with relevant policies and procedures to ensure its services are delivered safely and securely.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
21 Nov 2018 Tender cancelled (tenderCancellation) · 701e2a7f-ff41-4e93-acb5-865529af22f5-253781

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