Call centre KPI review and benchmarking
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 79512000 |
| Region | North West |
| Deadline | 10 Jan 2022 |
| Contract start | 17 Jan 2022 |
| Contract end | 31 Dec 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f2b0104b-aa30-4c49-8e89-a978bdb8a98a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NAVIGATION PARTNERS LTD | £16,500 | 10 Jan 2022 | active |
description
Call centre KPI review and benchmarking
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Sept 2022 | Award (award) | · | 2ee776c1-7503-4923-8584-5920759de357-575130 |
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source
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