Repairs & Emergency Out-Of-Hours Contact Services (AH-257) - AWARD
key details
| Value | £100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | West Midlands, South West |
| Deadline | 8 Feb 2019 |
| Contract start | 5 Apr 2019 |
| Contract end | 4 Apr 2022 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-e39a13fb-c85d-43d2-9b65-603482f9e352 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £100,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Bolinda UK Ltd shared | £82,112 | 15 Mar 2019 | active |
| Nationwide Property Assistance shared | £82,112 | 15 Mar 2019 | active |
description
Provision of call handling (and potentially other contact methods) for the Alliance Homes and partners repairs contact service. The service will operate at times outside of core opening hours, some planned times inside of core opening hours together with unplanned business continuity cover. The resulting contract will initially be for a duration of three years with the possibility of a two-year extension.
Further details are contained within the tender documents available through Alliance Homes e-tendering portal.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Apr 2019 | Award update (awardUpdate) | · | 3f4c761d-532e-423f-b116-734675735feb-282403 |
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source
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