WP2074.1 Provision of a Technical Service Desk
key details
| Value | £8,500,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 14 Jun 2023 |
| Contract start | 23 Aug 2023 |
| Contract end | 23 Aug 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-1462e289-5a99-4d01-b75a-e4b48730f09a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| MASTEK (UK) LTD. | £8,500,000 | 2 Jul 2023 | active |
description
Provision of a Technical Service Desk The provision of a Technical Service Desk for the GOV.UK One Login Programme. Single point of contact for all technical queries &issues, which will be raised via the Contact Centre, or directly by Relying Parties.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Sept 2023 | Award (award) | · | 3ab34fa7-318e-4b2f-af47-7fbdeb3ccde9-683002 |
| 25 Sept 2023 | Award update (awardUpdate) | · | 3ab34fa7-318e-4b2f-af47-7fbdeb3ccde9-683222 |
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source
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