GB-Watford: Customer Queue Management System

To procure a single site queue management system as a corporate solution for all queue management needs. The services currently offered include Housing, Planning Advice, Revenues and Benefits, Environmental Health and Electoral Services.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.

Bids for this opportunity must be submitted, including a completed on line questionnaire, via the procurement portal. The portal also includes further information about the project. Suppliers should read through this set of instructions and follow the process to respond to this opportunity.

The information and documents for this opportunity are available on https://www.delta-esourcing.com/delta You must register on this site to respond, registration is free, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: 3Z75KCQ79N

Please allow sufficient time when responding to this invitation prior to the closing date and time shown on the portal as you have been asked to complete an on line questionnaire and to upload documents. Late submissions will not be accepted.

If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on 0845 270 7050 or email helpdesk@delta-esourcing.com