Out of Hours Contact Centre
key details
| Value | £86,500 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 20 Jan 2020 |
| Contract start | 1 Apr 2020 |
| Contract end | 31 Mar 2022 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c3063248-7df8-4cd2-8a6d-00153e2c93bd |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NPA 24/7 | £86,400 | 27 Feb 2020 | active |
description
- One Housing requires a Supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The Supplier, once selected, will be able to demonstrate their considerable experience and ability in delivering such requirements to customers in the UK comparative to the size and complexity of the Client. Managing telephone calls from Client's customers (or persons acting on their behalf) outside of Client's operating hours.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Feb 2020 | Award (award) | · | e85b1a5b-81e7-49e2-aadf-b36c31b2c653-346405 |
more from One Housing Group
- PROVISION OF FIRE ENGINEER SERVICE FOR EXTERNAL WALLS · £325,000 · 28 Jul 2021
- One Housing Care and Support Provision of a Neutral Vendor for Temporary Labour · 13 Jul 2021
- Service Charge Accounts Examination Services · 8 Mar 2021
- STAMP Project · 29 Oct 2020
- Mobile Network Services · 19 Oct 2020
- Provision for Postal Goods and Services to · 28 Nov 2019
- One Housing - Customer Relationship Management (CRM) Solution and Services · 15 Nov 2019
- Provision of Vehicle Lease and Fleet Management Services · 3 Aug 2019
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling Service (OOH) · Epping Forest District Council · £30,166
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.