Customer Transactional Surveys 2025
key details
| Value | £81,755 |
|---|---|
| Status | complete |
| Category (CPV) | 79342311 |
| Deadline | 24 Feb 2025 |
| Contract start | 1 Jul 2025 |
| Contract end | 30 Jun 2027 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Acuity Research & Practice Ltd | £81,755 | 28 Mar 2025 | active |
description
*This is for information only, as the contract has been awarded* The scope of services will include:
| • | Sending surveys for a number of transactional services by SMS, email and CATI |
| • | Provision of an interactive online dashboard to monitor responses in real time |
| • | Sentiment and key driver analysis |
The full details of the services are set out in the specification.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 16 Jun 2025 | Award (award) | · | 816efddf-ef90-403b-9e3f-9e6288651b8b-849739 |
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source
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