Contact Centre Platform
key details
| Status | active |
|---|---|
| Category (CPV) | 48333000 |
| Region | South East |
| Deadline | 10 Apr 2017 |
| Contract start | 1 Sept 2017 |
| Contract end | 31 Aug 2018 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-bfffc1d0-683d-470d-9acd-370e71b90dd6 |
description
The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf ("COTS") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident contact.
documents
- https://www.contractsfinder.service.gov.uk/Notice/4aae4345-d381-4c3b-87f3-0c018a3b5c46 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Newbury:-Contact-management-software-package./366QR72H9W , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Mar 2017 | Tender (tender) | · | 4aae4345-d381-4c3b-87f3-0c018a3b5c46-135057 |
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source
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