Contact Centre Solution
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £738,360 |
|---|---|
| Status | complete |
| Category (CPV) | 48333000 |
| Region | Yorkshire and the Humber |
| Deadline | 30 Nov 2025 |
| Contract start | 1 Dec 2025 |
| Contract end | 30 Nov 2028 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4d373b5e-93c6-4966-9615-4a9c1de7fa73 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NETCALL UK LIMITED | £738,360 | 30 Nov 2025 | active |
description
To provide the council's contact centre telephony system
CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Jan 2026 | Award (award) | · | b9c161ea-5d16-4c52-acaa-fc3c5c48c077-878939 |
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source
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