Halton Housing - CRM and Customer Portal Software & Associated Services
key details
| Value | £750,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48445000 +2 more |
| Region | North West |
| Deadline | 5 Jul 2022 |
| Contract start | 3 Mar 2023 |
| Contract end | 2 Mar 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b91bad8a-75dd-4bda-97c0-14385ffa2158 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £750,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| DB Group Limited (t/a Esuasive) shared | £750,000 | 17 Oct 2022 | active |
| Phoenix Software Ltd shared | £360,000 | 17 Oct 2022 | active |
description
Halton Housing sought CRM and Customer Portal service providers.
This contract is to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification.
The main areas of functionality include
- CRM
- Customer Portal
- Customer Engagement
- Reporting
- Core Applications Integration
- Data Management and Migration
The contract will be for 4 years.
documents
- https://in-tendhost.co.uk/cirruspurchasing/aspx/
- https://www.contractsfinder.service.gov.uk/Notice/0f96453f-9de8-42b6-850c-2f6f6b1253dd , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 May 2023 | Award update (awardUpdate) | · | 780f5a0d-7c95-48ff-82c8-6979d580380f-643854 |
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source
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