Tenant Satisfaction Measures (TSM) Surveys
key details
| Value | £150,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342311 |
| Deadline | 28 Apr 2023 |
| Contract start | 1 Jun 2023 |
| Contract end | 1 Jun 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-12629901-4e05-4b0e-ab77-1b672286214b |
description
We are preparing for the Regulator of Social Housing's (RSH) new Consumer Standard that will come into force from April 2023 in the form of Tenant Satisfaction Measures (TSM's).
In doing so we are seeking to engage the services of an expert independent consultancy for 3 years (with the option to extend for a further 2 years if necessary) to undertake tenant perception surveys as set out in the TSM's. This will allow us to track and analyse how tenants perceive the services they receive from us and the relationship they have with us.
documents
- https://procontract.due-north.com/Advert?advertId=a5c17c71-67d4-ed11-8121-005056b64545&fromProjectDashboard=True
- https://www.contractsfinder.service.gov.uk/Notice/659978c0-bd70-4812-a814-3cf74a763b3c , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/7f9c5fe0-3e8a-4a2e-8a90-d4c233091dd7 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Apr 2023 | Tender (tender) | · | 659978c0-bd70-4812-a814-3cf74a763b3c-636452 |
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source
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