Award Contract: Contact Centre Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £42,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | Wales |
| Deadline | 25 Feb 2021 |
| Contract start | 17 Mar 2021 |
| Contract end | 31 Mar 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Serco | £42,000 | 8 Mar 2021 | active |
description
Contract awarded via CCS Contact Centre Framework for a supplier to contact aprox 20,000 Charities who have not completed their annual return. The initial project will be completed by 31st March 2021 and further work maybe requested during the contract term.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Apr 2021 | Award (award) | · | 926c75f2-0d92-42c7-ae09-7b8090a9e412-429419 |
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source
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