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Covid 19 Response - PPE

HAMPSHIRE COUNTY COUNCIL Published 23 Oct 2020 Contracts Finder

key details

Value£32,000
Statuscomplete
Category (CPV) 85000000
RegionSouth East
Deadline26 Apr 2020
Contract start27 Apr 2020
Contract end27 Aug 2020
Proceduredirect
SME suitableYes
OCIDocds-b5fd17-983aac85-44ee-46ba-8f91-46d89ab45b9c

Award

SupplierValueDateStatus
PA CONSULTING (UK) LIMITED £32,000 26 Apr 2020 active

description

The Covid 19 pandemic is placing unforeseen and immediate pressures on the Councils existing resources. The WACS solution is an automated service that can make multiple phone calls to named individuals, confirming their identity and asking questions the answers to which will determine the most appropriate access route for that individual to Council services.

The aim of the Wellbeing Automated Call Service (WACS) is to reduce the requirement for the Welfare Support Team (tier 2) in HCC to make thousands of calls to individuals who have registered on the government website as extremely vulnerable and requiring support. In addition, the WACS project aims to contact those people who have been listed on the NHS Shielding List and whom HCC does not have an email or mobile number for, meaning mass communication is not possible.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
23 Oct 2020 Award (award) · 7be6d4f8-dc08-4602-bd81-d640261e0a1b-389005

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