Contact Service Centre
key details
| Value | £1,400,516 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 20 Mar 2020 |
| Contract start | 14 Sept 2020 |
| Contract end | 13 Sept 2023 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-974b799b-9d5c-4b52-8fd0-710af00b90bb |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Arvato | £1,400,516 | 13 Sept 2020 | active |
description
Radioactive Waste Management conducted a Further Competition from the CCS Framework RM3815, for the successful contractor to provide a Contact Service Centre to Radioactive Waste Management. The Supplier will provide the necessary resource, systems, expertise, behaviours and cultural alignment to successfully deliver a Contact Service Centre to RWM.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Sept 2020 | Award update (awardUpdate) | · | 7d03e0f2-0a06-4773-99cb-71f6c09a2f07-384302 |
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source
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