Customer Satisfaction Tracking (CSAT)
key details
| Value | £650,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342311 |
| Region | London |
| Deadline | 30 Nov 2018 |
| Contract start | 7 Jan 2019 |
| Contract end | 31 Mar 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0cf5f4c7-8cea-475b-a922-ca0a925b3352 |
description
Development and management of a comprehensive customer satisfaction tracking and insight methodology.
documents
- https://www.contractsfinder.service.gov.uk/Notice/67652d01-9610-44dc-8c9a-e949b2f1e9f2 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/f0611a98-4eaf-4978-8ef2-0277c1b9f571 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/fe5c3fce-35d1-46c3-843f-79da53ad2f4c , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Apr 2019 | Tender (tender) | · | 67652d01-9610-44dc-8c9a-e949b2f1e9f2-282064 |
| 5 Jun 2019 | Tender (tender) | · | fe5c3fce-35d1-46c3-843f-79da53ad2f4c-293463 |
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source
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