Provision of Contact Centre Services for The Single Service Centre SERCO Contract
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £211,876,933 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 18 Oct 2021 |
| Contract start | 16 Feb 2022 |
| Contract end | 16 Feb 2024 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-73f7267d-d27c-4d27-85ba-7d07009c7cef |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Serco | £211,876,933 | 16 Feb 2022 | active |
description
New Provision of Contract Centre Services for Single Service Centre. Utilising new framework. SERCO Contract. 2 of 2 contracts for Provision of Contact Centre Services for The Single Service Centre
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Mar 2022 | Award (award) | · | dbf91db8-4d6d-4bd4-899f-b47f0a1f7708-517210 |
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source
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