Out of hours call handling service 2018-2022
key details
| Value | £7,571 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | Yorkshire and the Humber |
| Deadline | 11 Dec 2017 |
| Contract start | 1 Apr 2018 |
| Contract end | 31 Mar 2022 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-6b6792af-bd29-4778-a1ec-fe645b960d85 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Coast & Country Housing Ltd - Business & Marketing Manag | £7,571 | 23 Jan 2018 | active |
description
- provide a call handling service during the Service Hours to deal with emergency repair requests and other reports and to deal with these in an appropriate manner in accordance with agreed standards and procedures ("Emergency Services");
- at defined times, as requested, provide a call handling service (i.e. handling emergency calls only) outside the Service Hours to the same standards as required during the Service Hours (the "Additional Emergency Services");
- at other defined times, as requested, provide a more comprehensive call handling service to deal with all enquiries in an appropriate manner in accordance with agreed standards and procedures (the "All Call Services").
documents
- https://www.contractsfinder.service.gov.uk/Notice/826f0e66-8e2e-4e3f-89d1-65231b6a6c59 , tenderNotice
- http://www.mytenders.org/search/show/search_view.aspx?ID=NOV148693 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Nov 2017 | Tender (tender) | · | 826f0e66-8e2e-4e3f-89d1-65231b6a6c59-182748 |
| 23 Jan 2018 | Award (award) | · | 022d89bb-3418-40f2-98e9-1cc0fce5de18-193285 |
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source
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