Integrated Urgent Care Services

NHS Croydon Clinical Commissioning Group (CCG) is exploring the delivery of Integrated Urgent Care with regards to the following existing services:

• Croydon Urgent Care Centre (UCC);
• GP Out-of-Hours Service (GP OOH) and GP Roving Service;

And the provision of a new service defined as:

• GP Hub (consisting of services currently within the Edridge Road Walk-in Centre (WiC) and Minor Injuries Unit (MIU) at two locations;

The CCG is inviting potential bidders to take part in the procurement of Integrated Urgent Care Services. The above services are part of a number of urgent care services available to patients within the Croydon borough boundaries, currently being delivered by various providers. NHS England has made a commitment to developing a coherent 24/7 urgent care service in every area of England that makes sense to patients when having to make choices about care and to drive the integration of services. It also committed to the provision of integrated NHS services seven days a week in order that patients experience genuine seven day care. In Croydon it is expected that better integration will be delivered through:

• Improved communications within and between service providers;
• Improved coordination of services;
• Reduced duplication of services and activities.

A Memorandum of Information (MoI), draft service specification and all other documentation is available now on the NHS SBS EU Supply portal (https://nhssbs.eu-supply.com). The maximum annual contract value is £6.7M.

Additional information: All procurement documents are available to be downloaded FREE of charge in electronic format from the EU-Supply Electronic Procurement portal, available at https://nhssbs.eu-supply.com ref 23227. Please see attachment which provides user guide and registration instructions for the EU-Supply portal, including help with technical queries.

THE DEADLINE FOR RESPONSES is 12 NOON, Wednesday 6th April 2016.