Customer Satisfaction Survey - AWARD
key details
| Status | complete |
|---|---|
| Category (CPV) | 79342311 |
| Region | East of England |
| Deadline | 3 Mar 2023 |
| Contract start | 24 Mar 2023 |
| Contract end | 31 Aug 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0a3d317c-ee28-43a7-89ac-2b36634f8c1f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Opinion Research Services Ltd | £0 | 17 May 2023 | active |
description
The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 May 2023 | Award (award) | · | 08e4a0cd-b30a-40ca-9058-45b7acc33bb8-646200 |
more from East Suffolk Council
- GB-Woodbridge: TPPL East Suffolk Council NEPO HGV Lot 1 - 4 x 26t Narrow RCVs (31834) · £1,026,316 · 24 Jul 2026
- Legal Services - NSIPS - Phase 2 · 10 Jul 2026
- Redesign, removal, refurbishment and installation of 3 play areas - Lot 1 · 3 Jul 2026
- consult, design, remove, supply and install 2 play areas - Lot 2 · 3 Jul 2026
- consult, design, remove, supply and install 2 play areas - Lot 1 · 3 Jul 2026
- Consult, design, removal, refurbishment and installation of 2 x Play Areas_Re-tender - AWARD · 3 Jul 2026
- Barracuda email protection · 2 Jul 2026
- Project Management Review - AWARD · 26 Jun 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029 · London Borough of Lambeth · £282,000
- Employee Engagement Survery · SEVERN TRENT WATER LIMITED · £1,260,000
- Customer Research Surveys · Karbon Homes · £330,000
- Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights · ORDNANCE SURVEY LIMITED · £750,000
- Employer Engagement Survey - AWARD · Nottingham College
- Customer Satisfaction Surveys · NORTHERN GAS NETWORKS LIMITED
- Customer Transactional Surveys 2025 · WEST KENT HOUSING ASSOCIATION · £81,755
- Patient Exit Interviews · NHS PROPERTY SERVICES LIMITED · £76,516
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.