A FRAMEWORK AGREEMENT FOR THE PROVISION OF PATIENT AND NON-PATIENT MESSAGING SERVICES
key details
| Value | £10,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48512000 +2 more |
| Deadline | 16 Sept 2016 |
| Contract start | 1 Nov 2016 |
| Contract end | 31 Oct 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-080c714e-adca-11e6-9901-0019b9f3037b |
Awards (8)
This procurement was awarded to 8 suppliers. Values shown are per-award; the notice total is £10,000,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Healthcare Communications UK Ltd shared | £0 | 25 Nov 2016 | active |
| IMImobile Europe Ltd shared | £0 | 25 Nov 2016 | active |
| PageOne Communications Limited shared | £0 | 25 Nov 2016 | active |
| SRCL Ltd (t/a ERS Connect) shared | £0 | 25 Nov 2016 | active |
| Virtual Mail Room Limited shared | £0 | 25 Nov 2016 | active |
| Kura (CS) Ltd shared | £0 | 25 Nov 2016 | active |
| Textlocal Ltd shared | £0 | 25 Nov 2016 | active |
| Voice Connect Managed Solutions Ltd shared | £0 | 25 Nov 2016 | active |
description
The aim of this project is to procure a multi-Lot, multi-supplier framework agreement to enable the provision of messaging services to support appointment reminders, Friends and Family tests and other similar requirements, using a range of communications technologies that meet the accompanying specifications and any locally-defined requirements.
In addition, the framework suppliers will be required to
- ensure continuity of supply, both in terms of volume and content;
- provide the means to support the clients in delivering and managing the service in an efficient and cost-effective manner; and
- to protect clients against price increases.
Lot Structure
Lot 1 Messaging services to mobile telephones, e.g., Short Message Services (SMS) and Multimedia Messaging Services (MMS);
Lot 2 Messaging services to computers, e.g., Electronic Mail (eMail) services;
Lot 3 Automated voice messages to a landline of mobile telephone, e.g., Interactive Voice Response (IVR);
Lot 4 Agent Calls; and
Lot 5 A multi-service Lot encompassing a combination of any of the above Lots and potentially, additional linked services, to provide an end-to-end communications service.
documents
- https://www.contractsfinder.service.gov.uk/Notice/2c51416f-b5fe-4c8e-8444-503fe2a6ced1 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Jan 2017 | Award (award) | · | 3cc6c8d1-b299-4aa9-8162-f62d2ce0a01e-124755 |
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source
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