Fixed Line Voting; IVR & MSDC
key details
| Status | complete |
|---|---|
| Category (CPV) | 48512000 |
| Deadline | 25 May 2022 |
| Procedure | open |
| OCID | ocds-h6vhtk-0330b8 |
Awards (4)
This procurement was awarded to 3 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Spoke (interactive) Limited shared | · | · | active |
| Spoke (Interactive) Limited shared | £1 | 27 Jun 2022 | active |
| Temple Interactive Media Limited shared | £1 | 27 Jun 2022 | active |
| Temple Interactive Media Limited shared | · | · | active |
description
The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be either on the supplier’s own platform with appropriate overflow where necessary or by use of mass-calling platforms. The fully managed service will include securing and maintaining numbers, testing, providing a support team to include account management and technical support, escalation and contingency plans, agreement of work orders and any project-specific special terms (if appropriate), data management and financial reconciliation, financial and other reporting, to be provided by the Supplier, or indirectly via sub-contractors. Section C – Specification Of Requirements of the Tender Documentation has further, detailed requirements.
The value of these framework agreements are dependent on the volume of fixed line votes
documents
- https://bbc.bravosolution.co.uk/
- https://www.contractsfinder.service.gov.uk/Notice/af1c60db-94a2-441d-bb5d-e3d8da19f713 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Apr 2022 | Contract notice (F02) | Earlier regulations | 010778-2022 |
| 27 Sept 2022 | Contract award notice (F03) | Earlier regulations | 027002-2022 |
| 27 Sept 2022 | Award (award) | · | 639f03c6-0996-42e3-9e7b-cee69f04ace8-575059 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.