Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £4,742,285 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | East of England |
| Deadline | 27 Mar 2023 |
| Contract start | 1 Apr 2023 |
| Contract end | 31 Mar 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4c9be80e-a4c6-4127-ad3c-57433ac00be8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Serco Limited | £4,742,285 | 27 Mar 2023 | active |
description
Awarded Contract - the contract has been awarded to a supplier.
Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres.
The successful supplier is Serco Limited.
The Contract period will be for twelve months.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 May 2023 | Award (award) | · | 8cdb4897-7433-42f0-a0c6-8a40a16643b6-628391 |
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source
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