Halton Housing- Out of Hours Call Handling Service - AWARD
key details
| Status | complete |
|---|---|
| Category (CPV) | 79512000 |
| Region | North West |
| Deadline | 28 Mar 2022 |
| Contract start | 13 Apr 2022 |
| Contract end | 30 Apr 2025 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4aeef239-88d7-4392-b2ea-8d45f0c1f630 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Orca Business Support Limited | £65,000 | 29 Mar 2022 | active |
description
Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.
The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider.
The successful service provider is an SME.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 May 2022 | Award update (awardUpdate) | · | a7bac3c2-6c27-4a88-bfdb-a874eba378e6-540827 |
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source
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