Customer Service Centre Platform
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £920,078 |
|---|---|
| Status | complete |
| Category (CPV) | 32524000 |
| Deadline | 21 Feb 2022 |
| Contract start | 6 Jun 2022 |
| Contract end | 5 Jul 2025 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-47722ccf-720a-4e0c-a819-a11fb0b425ab |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vodaphone Ltd | £920,078 | 2 Jun 2022 | active |
description
The authority is seeking a replacement supplier for the telephony solution for the Customer Service Centre in Swansea, Newcastle and, the operatives working remotely from home, including processing staff.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Jul 2022 | Award (award) | · | 0085a853-211b-46c5-9b4a-661b586e0a6b-557594 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.