GB-Sheffield: Customer Experience Contact Centre
key details
| Value | £92,940 |
|---|---|
| Status | complete |
| Category (CPV) | 32524000 +2 more |
| Region | Yorkshire and the Humber |
| Deadline | 28 Sept 2025 |
| Contract start | 1 Feb 2026 |
| Contract end | 31 Jan 2029 |
| SME suitable | No |
| OCID | ocds-b5fd17-75ad3c1b-c823-449c-a359-c5703b603e99 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vonage Business Limited | £92,940 | 27 Nov 2025 | active |
description
Customer Experience Contact Centre Omnichannel and SUL HUB Telephony
Additional information: British Business Bank Plc, registered in England and Wales, registration number 08616013, registered office Steel City House, West Street, Sheffield, S1 2GQ, a development bank wholly owned by the HM Government. It and its subsidiaries are not banking institutions and do not operate as such. With the exception of BBB Investment Services Limited they are not authorised or regulated by the Prudential Regulation Authority or the Financial Conduct Authority. BBB Investment Services Limited is authorised and regulated by the Financial Conduct Authority. A complete legal structure chart for the group can be found at www.british-business-bank.co.uk.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Dec 2025 | Award (award) | · | 1ca92347-3dfb-42c2-a059-43b25379cca1-874200 |
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source
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