Contact Centre Replacement
key details
| Status | active |
|---|---|
| Category (CPV) | 79512000 +2 more |
| Region | South East |
| Deadline | 3 Dec 2024 |
| Contract start | 14 Jan 2025 |
| Contract end | 14 Jan 2028 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-415fc943-41b9-49ab-8e76-1397297ef83a |
description
OCC are looking to replace and update the current contact center system.
Additional information: Is a Recurrent Procurement Type? : No
documents
- https://in-tendhost.co.uk/oxfordcc/aspx/
- https://www.contractsfinder.service.gov.uk/Notice/4447671a-d6b3-4f93-b549-a83e3c2ef3c5 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Nov 2024 | Tender amendment (tenderAmendment) | · | 4447671a-d6b3-4f93-b549-a83e3c2ef3c5-801940 |
more from Oxford City Council
- Strategic Brief Development and Feasibility - AWARD · 27 Jul 2026
- HNES Optimisation Studies for Three Sites - AWARD · 23 Jul 2026
- Adobe Licences · 30 Jun 2026
- Lenovo Laptops_2 - AWARD · 22 Jun 2026
- RFQ for RIBA Stage 2 Compliant Whole Site Decarbonisation Plans for Two Oxford City Council Depots - AWARD · 15 Jun 2026
- Sport England Framework - Competitive Procedure - Lot A - AWARD · 4 Jun 2026
- Request for Quotation (RFQ) for the Provision of a Heat Network Technical Assurance Readiness Review - AWARD · 28 May 2026
- Provision of Taxi Marshalling Scheme - AWARD · 28 Apr 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5 · Energy Saving Trust Ltd
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.