P253 - Contact Centre Transformation
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £412,653 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | London |
| Deadline | 16 Oct 2024 |
| Contract start | 7 Feb 2025 |
| Contract end | 6 Feb 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-33459b56-d758-4af8-bdb9-b473b88e3340 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| TTEC Consulting (UK) Limited | £412,653 | 7 Feb 2025 | active |
description
To implement Microsoft Dynamics 365 Contact Centre Solution
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Feb 2025 | Award (award) | · | 3096adf4-91c4-47c2-9985-c59b3de3218e-827172 |
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source
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