ITSM Service Desk Solution
key details
| Value | £228,960 |
|---|---|
| Status | complete |
| Category (CPV) | 72253000 |
| Region | Scotland |
| Procedure | open |
| OCID | ocds-r6ebe6-0000842693 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc | · | · | · |
description
Provision of the Freshservice cloud based IT Service Management (ITSM) Service Desk Solution, including Enterprise IT Asset Management (ITAM) functionality, software licensing, support and maintenance services.
documents
- ITSM Service Desk Solution , awardNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
more from Crown Office and Procurator Fiscal Service
- SolarWinds Observability Self-Hosted Advanced · £108,316 · 31 Aug 2026
- Variation 1 - COPFS-2023-090 - Pre Recruitment Social Media Vetting · £60,250 · 30 Jul 2026
- VMWare Cloud Foundation Licences · £695,792 · 4 Jun 2026
- Omnissa Horizon Standard Term Concurrent User Licences · £108,164 · 15 Apr 2026
- Legal On-line Research Services · £2,500,000 · 8 Apr 2026
- Variation 1 - Managed Print & Scan Solutions · £1,959,410 · 1 Apr 2026
- VMWare Support Service 2026-2029 · £81,759 · 1 Apr 2026
- LAN Refresh and Data Services · £727,150 · 18 Mar 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Managed Cyber Security Services · North East Scotland College · £207,000
- ICGS Helpline Support Services · Corporate Officer of the House of Commons · £480,000
- IT Helpdesk · Kent Community Health NHS Foundation Trust · £65,000
- Oracle Support Services · Pension Protection Fund · £288,000
- Micad HelpDesk FM Software · Kent Community Health NHS Foundation Trust · £20,901
- ServiceNow Platform Management & Support · Lancashire County Council · £404,801
- Microsoft Unified Enterprise Support · UNIVERSITY OF THE WEST OF ENGLAND · £292,484
- Prison Education Service Programme - Digital Education Platform - Integration Competency Centre · Ministry of Justice · £205,920
source
Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.