gvtcx

Provision of Managed Work for Housing Benefit (HB) and Council Tax (CTR) Claims

West Dunbartonshire Council Published 3 Jun 2026 Public Contracts Scotland

key details

Value£160,000
Statuscomplete
Category (CPV) 75310000
RegionScotland
Procedureopen
OCIDocds-r6ebe6-0000833514

Award

SupplierValueDateStatus
NEC Software Solutions UK Limited · · ·

description

The aim is to assist the Council by assessing HB and CTR claims, and the appointed supplier will process new claims and change of circumstance claims to completion.

Requirements will include:

A low cost, off-site processing solution;

Guaranteed output with a high level of accuracy;

A reliable, secure and fast electronic connection to their virtual network and industry best practice security;

Proven governance and management arrangements;

Achievement of service standards;

Access to proven toolkits, processes and best practice for individual service areas;

Access to expertise and professional capacity from their existing talent pool;

Extensive experience of liaising with client service teams; and

Processing and ongoing management of Housing Benefit & Council Tax Reduction cases.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

more from West Dunbartonshire Council

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.